Please note that ASA Concierge is NOT an emergency psychiatric service and clients will NOT have 24/7 access to Dr. Gleckman, however, every effort will be made to respond to inquires between the times of 7am and 10pm, daily.

Outside of these hours, Dr. Gleckman will reserve the right to determine if and when to respond to questions and concerns based on the circumstances and his familiarity with the particular case.  If deemed to be an emergency, clients will be referred to an emergency service and will be expected to follow up with that level of intervention.   If deemed clinically appropriate to NOT respond to life interfering or crisis generating behaviors, Dr. Gleckman reserves the right to inform clients that they can speak with him at a later time, typically within 24 hours.

For existing clients of ASA whom may be struggling, every effort will be made to offer consultation within a 24 hour period, whether that be by phone, text, email, or face to face.  Every effort will be made to complete paperwork requests from physicians, attorneys, employers, and clients within a 7 day period.